Privacy Policy

What we collect

• The photographs, video clips, names, dates and memories you add to a film.
• Your email address, once you give it to receive your film.
• Payment status from Stripe. We never see or store card numbers.
• A salted, one-way hash of your IP address, used only to limit abuse of free previews.
• If you accept analytics: page visits measured by Google Analytics, without your photos, names or stories, and never on private pages.

How it is used

Your material is used only to make your film and, if you create one, your private family page. We do not use it for advertising, public examples, marketing or to train AI models, unless you give separate, explicit permission.

Service providers

To make and deliver films we send the necessary data to: Supabase (database and private file storage), Anthropic (drafting the story from your text and analysing compressed copies of your photos), ElevenLabs (recording narration from the approved script), Stripe (payments), Brevo (service emails), Vercel (website hosting) and our rendering server. Each receives only what its task needs.

Storage and retention

Files are stored privately and shown to you only through links that expire. Location data is removed from every photo we process.

Your projects are kept until you delete them.

When you delete your account we delete your projects and files. Records of payments are kept, without links to your account or films, as required for accounting and refunds.

Family pages

A family page is visible only to people with an invite link you create, and is never indexed by search engines. Questions asked on the page and their answers are stored so you can review them, and are deleted with the project.

Your choices

You can delete any project or your whole account from My Films at any time, change your analytics choice from the footer, and contact us to access or correct your data.